On new HVAC systems you purchase from us we offer a 10 Year Parts and labor Warranty. If your unit fails, call us, and we will repair your unit free of charge for 10 years. No Labor Charge, Service Call Fee, Warranty Administration Fee, or Parts Cost (filters are excluded).
Furthermore, we complete the Warranty Registration for you Online. So there is NO Paperwork for you to do. There is literally nothing for you to do except enjoy your new HVAC System and watch your utility costs go down!
Our “no hassle” 10 year parts and labor warranty does not require an active service agreement. However, regular preventative maintenance is essential for optimum performance, maximum efficiency and longest life expectancy of your heating & cooling equipment and the lack of maintenance does affect the life of your system.
We highly recommend a preventative Maintenance Agreement for all your heating & cooling systems for optimum performance and longevity. A new system from Total Comfort Heating & Air comes with a one year preventive maintenance agreement at no additional charge and if renewed after the first year, a lifetime warranty is provided for the natural life of the system.
Existing systems may be added to your maintenance agreement for your convenience. Maintenance Agreement customers receive discounts on parts and preferential service in the event of a breakdown on all covered systems.
After the expiration of the complimentary service agreement, should the customer choose to continue the maintenance agreement with Reliable at current market price, we will provide a parts and labor warranty for lifetime of the system. This warranty can be transferred to a new owner at no cost, so long as the agreement is in effect at the time of sale and the new owner continues to maintain the equipment without interruption through Total Comfort Heating & Air each year on a semi-annual basis.
Customers purchasing a complete system receive a complimentary one year Preferred Customer Service Agreement, which includes 2 planned maintenance check ups per calendar year at 6 month intervals. Maintenance visits should be scheduled in 6 month intervals. The complimentary visits expire 18 months from the date of installation.
The 10 year labor warranty becomes null and void if another heating & cooling contractor, or any other person or company licensed or unlicensed is hired to repair or maintain the unit. The lifetime warranty becomes null and void if the preferred service agreement lapses or if another heating & cooling contractor or any other person, licensed or unlicensed, is hired to repair or maintain the equipment.
COVERAGE EXCLUSIONS: Coverage applies to mechanical failure of any of the unit’s components and does not cover abuse or acts of God.